Privacy Policy

Friendly Reminders Ilog Systems Privacy Policy

This Privacy Policy explains how Friendly Reminders Ilog Systems ("we," "us," "our") collects, uses, and protects your personal information when you use our mobile application and SMS messaging service.

Information We Collect

We collect the following types of information:

• Contact Information: Your name, phone number, email address, and any information you provide when creating an account or opting in to services.
• Device contacts (when you allow access): If you choose to grant access on iOS or Android, we use your contacts to help you create reminder groups and send reminders to people you choose. Your contacts are not shared without your consent. You can deny access and still use the app by adding people manually or importing contacts through other supported methods where available.
• App Usage Data: Information about how you use our app, including reminder preferences, settings, and interactions.
• Device Information: Device type, operating system, and app version for technical support and optimization.
• Camera Access: If you choose to use camera features for adding photos to reminders, we may access your device's camera with your permission.
• Message Content: The content of SMS messages sent to and from you (for SMS reminder service).
• Usage Data: Logs of message delivery and interaction (e.g., timestamps, opt-in and opt-out events).

How We Use Your Information

We use your information to:

• Provide and maintain our reminder services
• Send you the messages you have consented to receive
• Personalize your experience and improve our services
• Maintain records of your consent and opt-out requests
• Comply with applicable laws and regulations
• Provide customer support and technical assistance

How We Share Information

We share your information with:

• Our service providers, including Twilio, who deliver messages on our behalf
• Firebase (Google) for app functionality and analytics
• Regulatory authorities if required by law

We do not sell your personal information to third parties.

Your Choices and Rights

• Opt-Out: You can stop receiving SMS messages at any time by replying STOP.
• Account Deletion: You can delete your account and associated data through the app settings.
• Access and Correction: You can view and update your information through the app or by contacting us.
• Camera Permissions: You can control camera access through your device settings.

Data Retention

We keep records of your consent, message logs, and opt-out requests as required by law and for compliance purposes. Account data is retained while your account is active and for a reasonable period after deletion for backup and recovery purposes.

Security

We implement reasonable safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication methods, and regular security assessments.

International Transfers

Your information may be processed in countries outside your own, including the United States. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this policy periodically to reflect changes in our practices or applicable laws. If changes are material, we will post a notice on this page with a new effective date and notify you through the app or email.